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Membership on Wrong Account

Quick find code: 410-411-52-66266892

Tkumah

Tkumah

Posts: 2 Bronze Posts by user Forum Profile RuneMetrics Profile
I purchased membership for the wrong account and immediately submitted a ticket to transfer the purchase to the right account. However, it has been 4 days since I submitted the ticket and only got an email acknowledging receipt of the ticket.

I know from previous posts that Jagex has been slow to these tickets, but is this still the case? I don't want the purchase to go to waste.

18-Nov-2022 00:26:11

Tkumah

Tkumah

Posts: 2 Bronze Posts by user Forum Profile RuneMetrics Profile
One of the mod's finally got back to me an hour ago through email stating that they successfully moved my premier membership package to the other account. Admittedly I was uneasy having to wait nearly 7 days to get a response, but at least the problem was resolved without any further issue within that one response. I'd checked the account I wanted the membership on and everything looks correct there.

I did not use the package at all on the account I accidentally bought it for, nor did I submit any additional tickets. So, if anyone else is having troubles and are worried about the wait, hopefully this is a good example? It's a long wait but your issue will be addressed. I suppose I chose the wrong time to have the issue :P

20-Nov-2022 17:36:57

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