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Unwanted bonds purchases

Quick find code: 410-411-507-66265541

leagues3

leagues3

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
Greetings,

I do not know if this is more of an account security problem for my runescape account or my paypal account. Yet I will put this here.

Recently I've been notified by e-mail that I have bought quite an amount of bonds via my new account for fresh starter worlds, when I logged on my account today I see that I can not log in to the fresh starter worlds anymore and that my paypal's 200+ euros have been taken down to 9 by buying RS bonds at 10 packs each.

I have used facebook to make a fresh world starter account so if the scammers wanted to use my account for illegal activities then they wouldn't have to look far, this is my fault for believing to be safe with 0 security. What I do find weird however is that when I'm trying to look up on any suspicious activities on my paypal account (wich has 2step verifier) there are no strange locations comming up where my account has recently logged into to make these unwanted purschases.

I do not know if it is possible to find out who is responsible for this, as they no doubt have traded those bonds over to another account. Yet I do hope that this message reaches other people to be aware and only make an account using RS forums only and directly adding all the security measures to make your account only availlable to you.

Link to Imgur images (not sure how to add them in the forums): https://imgur.com/a/jTOxjCT

My money is something that I most likely will not see again, yet I'll make sure that this can not happen again by disconnecting this account from facebook and adding more security to it.

Kind regards,

Jon

30-Oct-2022 12:27:41 - Last edited on 30-Oct-2022 12:37:11 by leagues3

Malua
May Member 2006

Malua

Posts: 43,030 Sapphire Posts by user Forum Profile RuneMetrics Profile
Hi there
leagues3


If there have been fraudulent charges made to your PayPal, have you reported it?
It should be reported to PayPal and also to Jagex.
The Jagex report can be done via the 'Contact Us' button on the Unknown charge support page.

Then you should review the security of your RuneScape accounts.
Please follow the instructions on the Security tips support page.
The instructions in there are very thorough.

In addition, log into account management on your accounts and check the 'Linked Accounts' tab.
Unlink any accounts you see linked that are not known to you. Click on 'Manage Steam' to check for a linked Steam account. And, if any linked accounts are your own, head over to the linked account website and review your account security on that other website.
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30-Oct-2022 22:05:14

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