I just discovered a recurring membership I thought I'd canceled is still ongoing. I'm attempting to submit a ticket for a refund request but after three attempts at separate times throughout the day, every attempt has failed with the message: " Error: Sorry, a problem occurred while submitting your request, please try again later."
While maybe I'm being a little impatient I'm a tad paranoid about this due to negative experiences with other games in the past. Is there another means of contacting support about this matter?
19-Nov-2020 19:19:44