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Refund Request

Quick find code: 410-411-408-66185476

andyty23

Posts: 3 Bronze Posts by user Forum Profile RuneMetrics Profile

I have just cancelled the reoccurring subscription of my membership after noticing a pending payment in my bank statement, I have been on the request a refund page but I get the error text "If the membership or item has already been used we're unable to issue a refund." Can you confirm if my pending payment will now not go through as I have cancelled the membership, and that this error text is in reference to the previous membership which I had bought and played with.

22-Oct-2020 18:56:50

CM Nick

Local Moderator Posts: 9,140 Rune Posts by user Forum Profile RuneMetrics Profile

Locking duplicate topic. Community Manager for Jagex

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23-Oct-2020 01:44:41

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