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How to redeem Steam purchase?

Quick find code: 410-411-401-66184572

Sep 2023

TheLeighBG

Posts: 115 Iron Posts by user Forum Profile RuneMetrics Profile

Hey,

Not sure if I'm being a total idiot here - I've purchased one of the packs on Steam and linked my account however can't seem to figure out how to actually enable it (get the membership etc.)

Is there a code? Does it just take time to appear on the account?

Hunted around for the answer but no luck!
thx

16-Oct-2020 18:42:04

May 2006

Malua

Posts: 43,030 Sapphire Posts by user Forum Profile RuneMetrics Profile

Hi there

TheLeighBG

Check that your have your Runescape account correctly linked.
Instructions: Link your account to Steam

The only other explanation I can think of is that you might have accidentally created a new Runescape account and linked that instead of your current account.
If this is the case there is a link on that page for "Change which RuneScape account is linked to Steam"

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17-Oct-2020 00:07:31

Sep 2023

TheLeighBG

Posts: 115 Iron Posts by user Forum Profile RuneMetrics Profile

Hey!

I've checked and the Steam account is linked to the correct account (this one) yet still nothing.

Any idea how to proceed?

17-Oct-2020 09:09:57

May 2006

Malua

Posts: 43,030 Sapphire Posts by user Forum Profile RuneMetrics Profile

Check the purchase was successful.

I can't help you with this as there are no payment pages for Steam yet but you could work through the Unsuccessful payment troubleshooting page.

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17-Oct-2020 09:50:49

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