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Taking my money but no bond

Quick find code: 410-411-352-66179398

Weton

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile

Yes, im double and triple checking that im buying the old school bonds. its taken the money off both my cards but then says the payment was declined and im not getting the bonds. what do i do?

07-Sep-2020 19:14:43

May 2006

Malua

Posts: 43,030 Sapphire Posts by user Forum Profile RuneMetrics Profile

Hi there

Weton

If the payments were declined, it means the money will be returned to your account.

Your bank can see you made an online purchase and they take the money from your account and hold it, waiting for the company you purchased from to claim the payment.
What they cannot see is that the purchase was 'declined'.
So, they hold the money out for a set waiting period and, when the payment isn't claimed, they return the money to your account and it ends up looking like it never left at all.

So, right now, your bank is holding the money out. But it will be returned.

Go to the Common Credit Card Issues support page and work through it.
There might be an explanation in there as to why the purchase was 'declined'.

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08-Sep-2020 01:58:09

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