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LootScape Issues.....

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AbsoulteZer0

AbsoulteZer0

Posts: 2,986 Adamant Posts by user Forum Profile RuneMetrics Profile
So I am having an issue with lootscape which is my account is Linked to my twitch but apparently lootscape is linked to a different twitch account and I dont even know which account. I have looked at my other twitch account and it has nothing linked to it. I dont know where else I could report this issue.
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Zero Exdeath
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13-Aug-2020 16:49:57

Malua
May Member 2006

Malua

Posts: 43,030 Sapphire Posts by user Forum Profile RuneMetrics Profile
Hey
Zero Exdeath
,

I'm one of the official Community Helpers. I've moved your thread from the Community Led Technical Support forum into the Community Led Payment Support forum. Most of the Lootscape/Prime Gaming threads are best suited in Payment Support.
My apologies that it has been over two weeks since you started this thread. A misplaced thread is often ignored. :|

The Lootscape information page is: LootScape

These links need to be linked up from both ends and they also need to be unlinked from both ends.
You need to identify which Twitch account is linked and log into it to unlink before you can link a different Twitch account.
The one thing Jagex cannot help with is unlinking the Twitch end of the link - you need to find that Twitch account yourself. Investigate if you can get Twitch support to help you identify all your Twitch accounts.
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30-Aug-2020 04:52:02 - Last edited on 30-Aug-2020 04:59:02 by Malua

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