Friday night I logged and on the log in screen I saw that I had 13 messages in my inbox from Jagex and 13 days of membership. all of the messages said that Jagex had recieved payment from me when I hadn't purcased anything. Even weirder is when I logged in I wasn;t in the edgeville dungeon where I had logged off, I was in the lumbridge bank with 306k in my inventory and all of my gear unequipped. I contacted my friends and family in order to make sure this wasn't an elaborate prank/gift, and after realizing it wasn't I changed my passwords and set up an authenticator. I played a little that night snf everything ran smoothly, I even got to see what being a member was like as I had been f2p prior to this event. I logged off confused about what had happened. When I went to log in Saturday morning I was given a message claiming I had an unpaid balance, so I checked my cart in the store and it claims that I am 189 USD in debt. I already submitted a ticket and have been looking through reddit posts finding people suffering from the same issue. It seems that posts made here in the community tab seem to help players and i was wondering if you could do the same for me. I have been enjoying playing this game with my father, and using it to reconnect with him. I appreciate any help anyone can offer.
20-Jun-2020 06:53:35
