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Prime Membership

Quick find code: 410-411-294-66166376

DrCoctopus

Posts: 3 Bronze Posts by user Forum Profile RuneMetrics Profile

I cached in the amazon prime membership yesterday, and today it says I'm not a member. I've checked multiple times to make sure the right account is linked in the past, and I don't htink I've ever properly received my rewards. Anyone have experience with this? I'd also like to send a ticket to support, but can't find a button to do so. How do you support a ticket to support now?

17-Jun-2020 22:06:41

Dec 2013

Alexander

Posts: 4,859 Adamant Posts by user Forum Profile RuneMetrics Profile

I have moved your thread over to the Community Led Payment Support forum to receive proper assistance.

Alexander

| Forum Help | Support Center | OSRS Advice CC

17-Jun-2020 22:29:33

May 2006

Malua

Posts: 43,030 Sapphire Posts by user Forum Profile RuneMetrics Profile

Hi there

DrCoctopus

The Month 3 reward is the Currency Pack which can only be used in RS3.

The Month 2 reward was 14 days of free membership which could be used in both OSRS and RS3 but Month 2 is over now.

Twitch Prime FAQ

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18-Jun-2020 00:37:21

DrCoctopus

Posts: 3 Bronze Posts by user Forum Profile RuneMetrics Profile

I cashed it in while it was still month two (would have been... two or three days ago?). Membership never showed up on my account, do I need to redeem it somewhere or something?

18-Jun-2020 06:37:37

May 2006

Malua

Posts: 43,030 Sapphire Posts by user Forum Profile RuneMetrics Profile

You may have been too late.
The last day to claim the month 2 reward was Monday (15th).
When you created this thread, it was already nearly two days into month 3.

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18-Jun-2020 11:20:40

DrCoctopus

Posts: 3 Bronze Posts by user Forum Profile RuneMetrics Profile

I definitely redeemed it on time -- I turned it in the day before it expired. I get that not everybody that posts here is tech savvy, and that people miss deadlines, but this isn't one of those cases. If I redeemed it, and my accounts are properly linked, why the heck hasn't it gone through?

18-Jun-2020 20:48:13

May 2006

Malua

Posts: 43,030 Sapphire Posts by user Forum Profile RuneMetrics Profile

I am quoting a post about how to make sure the link is linked and you receive the reward: Original message details are unavailable.
Hi all.

Find the offer in Twitch, on the drop-down list (party hat symbol).

Click the link in Step 1 ('here') to link your Twitch and RS accounts (even if they're already linked).

Login if asked to.

On the Runescape webpage, click 'Confirm' Try those instructions.
If the 14 day membership is waiting to be collected this should get it activated.

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19-Jun-2020 01:36:26

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