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Trewavas
Jun Member 2014

Trewavas

Posts: 28,499 Sapphire Posts by user Forum Profile RuneMetrics Profile
You're not gonna want to share bank info with fmods. After all, they're regular players just like you and me.

It also depends on the issue. If you could share a brief synopsis of the issue, I am sure someone could point you in the right direction. Failing that, as this sounds like a billing issue, the relevant support centre article (which can be found by clicking
HERE
) might offer further help - and you can use the articles to contact a member of staff.

31-Dec-2022 03:20:46

Twillow
Aug
fmod Member
2005

Twillow

Forum Moderator Posts: 49,253 Sapphire Posts by user Forum Profile RuneMetrics Profile
Hello Sideus

I've moved your thread to the Community Led Payment support subforum. Also, as Trewavas suggested, I encourage you to visit the Support Centre.
like a chica cherry cola

@Twillow_RS|| #teamblue|| #Purple4life

31-Dec-2022 03:26:10

Darth Relyt
Nov Member 2022

Darth Relyt

Posts: 330 Silver Posts by user Forum Profile RuneMetrics Profile
Nothing to do with bank info at all really. The brief explanation is I bought some bonds, and the bank blocked the payment but I still got the bonds. I approved the payment with my bank but it wont process now until Monday morning and Im afraid Jagex might think I duped the system or something. Im just making sure I don't get banned for something my bank did lol

31-Dec-2022 03:31:33

Malua
May Member 2006

Malua

Posts: 43,030 Sapphire Posts by user Forum Profile RuneMetrics Profile
Hi there
Sideus


I recommend not using the Bonds until the payment situation is sorted.

Worst case scenario is that your account would be 'frozen' until the payment is cleared.
'frozen' is not the same as 'banned' although it does mean the account is unplayable until the payment issue is settled.

You won't be able to talk to Billing Support JMods on a weekend anyway so you are going to have to wait until Monday regardless.
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31-Dec-2022 04:42:41

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