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Premier issue

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selyMx
Dec Member 2020

selyMx

Posts: 21 Bronze Posts by user Forum Profile RuneMetrics Profile
So I assume I still have premier membership on my account as I am able to use the premier stuff. But i am unable to claim the January monthly drop...
I checked on my subscriptions and I have membership until march so I assume that when I will renew my 12 months....

Any ideas on how I can claim my monthly drops?

11-Jan-2023 21:46:08

Malua
May Member 2006

Malua

Posts: 43,030 Sapphire Posts by user Forum Profile RuneMetrics Profile
Hi there
selyMx


If, instead of being able to claim the drop, you just see the phrase "View January 2023 monthly drop" it means your account does not currently have Premier Membership. It must have finished Premier and reverted back to residual regular membership.

When you check your membership it will tell you exactly what type of subscription is active (if you click through "manage subscription" and "view by account" ).
If you cannot see a "manage subscription" button under the 'Membership' heading and, instead, can only see an "extend membership" button, it means you do not currently have a recurring subscription of any sort and your account is just using up residual regular membership.

Full information about Premier Membership: Premier Membership
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11-Jan-2023 22:39:41 - Last edited on 11-Jan-2023 22:41:14 by Malua

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