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Can't redeem Humble Bundle?

Quick find code: 410-411-110-66268882

vVim
Oct Member 2023

vVim

Posts: 225 Silver Posts by user Forum Profile RuneMetrics Profile
I cannot redeem the bundle.
I keep getting an error while redeeming "Your code was not recognised. Please try again." and then under that it says "Sorry, Pre-Paid Cards cannot be used to extend your active membership subscription."
I have a mobile membership, which I have cancelled to try and claim this, that has not worked. I am not an Ironman.

Has anybody else had this issue? Is there even a solution? Did I just waste $12?

11-Dec-2022 04:33:50

PounderBush

PounderBush

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
I'm having the same issue! Anyone know if it just takes a few days for the mobile subscription cancellation to be confirmed - or do I have to wait for my subscription to expire before I can redeem the bundle? Kind of a bummer - I primarily got the bundle for the excess keys during the winter event but my mobile subscription just renewed yesterday.

16-Dec-2022 20:41:51

Angel Jacob
Dec Member 2022

Angel Jacob

Posts: 9 Bronze Posts by user Forum Profile RuneMetrics Profile
That was the reason I bought the bundle as well. I also tried the subscription cancellation on mobile a few days ago hoping that would solve the issue, but I get the same message. I bought a year subscription, so I hope we don’t have to wait out the whole sub to use it.

17-Dec-2022 05:15:38

Angel Jacob
Dec Member 2022

Angel Jacob

Posts: 9 Bronze Posts by user Forum Profile RuneMetrics Profile
That was the reason I bought the bundle as well. I also tried the subscription cancellation on mobile a few days ago hoping that would solve the issue, but I get the same message. I bought a year subscription, so I hope we don’t have to wait out the whole sub to use it.

17-Dec-2022 05:15:40

Malua
May Member 2006

Malua

Posts: 43,030 Sapphire Posts by user Forum Profile RuneMetrics Profile
Expand 'bundle details' on the RuneScape: Paths to Adventure page on the Humble website and it says "Accounts with an active RuneScape Mobile Subscription will not be able to redeem this code for membership or the items."
This means the account has to have fully used up all the mobile app paid subscription before being able to redeem.
If you have already bought the bundle, you will have to keep the code in a safe place and use it when you can.
Note that the bundle keys expire on January 31st, 2024.
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