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Game starts - unable to move

Quick find code: 409-410-866-66260148

Erosono

Erosono

Posts: 17 Bronze Posts by user Forum Profile RuneMetrics Profile
The game was working fine. The next day it wasn't. Nothing changed as I left my laptop on overnight, and haven't used it since the last time I've played.

I start the game, it loads, looks fine, but when I click to move nothing happens. I can see other people talking in chat. Eventually it loses connection and re-connects, but then the same thing happens. Sometimes it just freezes and I have to close it through task manager.

I've made sure all drivers are updated. I forwarded ports through router and allowed program through firewall. I have reset the modem/router, my adapter, used the /ipconfig commands in Jagex's help center.

I completely deleted runescape and all its folders I could find, restarted the laptop, and re-installed, and the issue persists.

Laptop has i5-8300H, 8gb ram, and gtx 1050. It worked perfectly fine for the last few days.

14-Aug-2022 06:33:04

Quantum Evil
Oct Member 2013

Quantum Evil

Posts: 4,689 Adamant Posts by user Forum Profile RuneMetrics Profile
I assume you are on Wifi. If you have a Network cable and a free port on your router, I would suggest that you wire it up and see if that help. The problem you have can be caused by many many different things, so, it;s not always stright forward to fix it.

14-Aug-2022 19:01:09

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