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Mobile not letting me log in

Quick find code: 409-410-615-66290457

kontradiktor
Apr Member 2023

kontradiktor

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
Hi there,

Everytime I run the osrs mobile app whenever I click login in using email/username it takes me out of the app to log into my jagex account which I do.
When I have then clicked on the character I want to play it sends me back to the app and reloads it back to the login screen where I have to then do it all over again.

I've tried logging in off and on WiFi to see if that made a difference or not

Currently got latest version of mobile app installed
Playing on a razer phone if that helps

If anyone could help I'd be greatly appreciated

Cheers

16-Nov-2023 03:01:43

Irish_Bhoy
Jan Member 2015

Irish_Bhoy

Posts: 50 Iron Posts by user Forum Profile RuneMetrics Profile
I play Normal Runescape and had the exact same problem it was like it was stuck in a constant loop.
Problem was that I hadn't imported one of my alt accounts over to the new format once I did that I was then able to log into mobile. ( If an account is showing up as all weird characters then that is the one that hasn't been imported over)
Hope this helps you.

16-Nov-2023 07:16:47

Grummbunger
Nov Member 2022

Grummbunger

Posts: 16 Bronze Posts by user Forum Profile RuneMetrics Profile
mobile would not allow me to log on all weekend, i got to pc on monday and, well, 20 dxp hours down the drain, kaput, gone.
i had come back to runescape (full premier membership) many bond purchases, keys, and even coins. i had heard runescape was doing well on mobile, but alas it is LIES it still kicks you off when you teleport and rune to a new area, it hangs without any responce, it will even forget your name all together on the launcher, requireing you to relog to not remeber the account you just authorized. thus you need to do it again and again. it is a huge real life waster to be attempting to log on to a game over and over again. i am past fighting to try to get it to work. i have becomed so conditioned to accepting a short period of time on as being acceptable, it is not, (hey no worry if thats is your bar you have set for yourself runescape) it is not my game, my game id put the effort into testing it when it logs off and id not hope for customers until i had it working so people could confidently log in each time and leave only when they decide (or by a timer is ok but it would have to make that timer)
long and the short of it, i made my goals, i "gave it a try" (again if that is the level your bar is actually set to that is up to you) and i have seen that although it has improved, it is still very unsatisfactory. jagex has the ultimate in seeing what the user is doing, how much they harvest, and ofcourse the data pertaining to your login times and amounts. it is pathetic they pretend not to notice you "trying" to log in. and they should see you loging in the account on the webpage and fact you never got logged on to the game server yet you are retyping at the webpage again. it is false to think they do not know of the problem. long and the short is i will be canceling my premier, wont be bying bonds keys or coins, it is not a returning value. i will put my time in my own project, i am now conditioned to with runescapes uselessness.
they see grummbunger coming they start a runnin

20-Nov-2023 18:44:25

Grummbunger
Nov Member 2022

Grummbunger

Posts: 16 Bronze Posts by user Forum Profile RuneMetrics Profile
too late to fix it for me but yeah this is the exact problem.
i have thrown my phat to the ground christmas day, i ate without warning 4 easter eggs at full value. if i came back and am going again loots are without complaint.
and canceled.
they see grummbunger coming they start a runnin

20-Nov-2023 18:46:12 - Last edited on 20-Nov-2023 18:50:41 by Grummbunger

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