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Client suddenly closes

Quick find code: 409-410-150-66275354

katakuri92

Posts: 55 Iron Posts by user Forum Profile RuneMetrics Profile

Every so often, my client has a brief moment of lag, and the client then closes abruptly. I'm not running any other apps, videos or anything. My laptop isn't top end but game is set to potato quality and there it's capable of running without issue, but will sometimes close randomly. I have tried rolling back graphics drivers (suggested by someone who had a similar issue) but this has not worked. Are there any suggestions/reasons as to why this might not work?

Thanks!

24-Feb-2023 20:13:44

Dec 2020

Muzan-sama

Posts: 708 Steel Posts by user Forum Profile RuneMetrics Profile

Hi there

katakuri92

,

How are you playing the game? Through the standalone client, Jagex Launcher, or Steam? I have read elsewhere that some players have stopped experiencing game crashes after downloading Steam and playing through this. I understand this is not a long-term fix, but there are a number of different reasons that may be causing your game to crash, including other factors beyond your setup such as your connection with the Jagex servers.

To do with the client you are currently using however, have you tried clearing your cache and reinstalling the game? The instructions to do this can be found in the following link: Clear cache - Support .

If you have tried to do this and it works to no avail, I would suggest reading through the Game crashes Support page to check for any last resorts, and if not, then contact Jagex Support at the bottom of the page. | RuneScape Support | Code of Conduct | Account Security |

24-Feb-2023 20:35:26

Dec 2019

ZZinck

Posts: 5 Bronze Posts by user Forum Profile RuneMetrics Profile

I'm not OP but having the same problem as him. I was originally playing through Steam and the problem occurred there. I switched to the Jagex launcher and it got worse. The problem began after updating to the latest drivers which I require to play some new games I have recently purchased and am not gonna quit for RuneScape because the devs are being negligent.

I have tried reinstalling Steam and Jagex launcher and Windows as well as clearing both caches.

This is just ignorance and negligence on Jagex's part. I hope someone has a solution that isn't downgrading my graphics drivers and taking a hit everywhere except RuneScape....

26-Feb-2023 17:58:44

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