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Cannot login via Launcher

Quick find code: 409-410-104-66282968

DerFuhrer
Jul Member 2023

DerFuhrer

Posts: 9 Bronze Posts by user Forum Profile RuneMetrics Profile
Hello everyone,

yesterday I've installed RuneScape Launcher via:
- https://www.runescape.com/launcher (Linux)

I've played the game and everything was fine.

Then I imported my RS account into Jagex Account (https://account.jagex.com/).

After that I cannot login to my Runescape account via the Launcher.
Everytime I get "Invalid Login or Password."
Email/Password are 100% correct (checked zillion times).

I've also checked in Jagex account that my RS account is connected (says 1 of 20 accounts linked).

What to do? Got any tips & tricks?

Cheers,
Jenko

02-Jul-2023 18:51:59

DerFuhrer
Jul Member 2023

DerFuhrer

Posts: 9 Bronze Posts by user Forum Profile RuneMetrics Profile
I've now also changed Jagex account email/password and I'm still getting the same message when logging into Runescape Launcher.

As stated above, I use Linux so I don't have Jagex Launcher, instead I use (oldschool) Runescape Launcher from here:
- https://www.runescape.com/launcher

If I understand correctly, those are not the same.

02-Jul-2023 19:57:35

DerFuhrer
Jul Member 2023

DerFuhrer

Posts: 9 Bronze Posts by user Forum Profile RuneMetrics Profile
Ok just tested that the credentials are OK via the Android app.
Found out I the account I use is not for oldschool RS but the new RS.
Still... Same creds I succesfuly used in Android app don't work in my laptop (Runescape Launcher).

Anything else I could try?

02-Jul-2023 20:48:59

Swordfishing
Sep Member 2010

Swordfishing

Posts: 322 Silver Posts by user Forum Profile RuneMetrics Profile
What I mean is, once you created an Jagex account and imported your account(s) you cannot log-in the way you used to:

Jagex Accounts were designed with security in mind, and our aim is to keep your accounts as safe as possible. Therefore, once you've imported your character to a Jagex account, the following will not be possible:

- Removing an imported character from your Jagex account
- Reverting to the old login email or username you were using
- Moving characters between different Jagex accounts
- Merging multiple Jagex Accounts

Seems like they will not be supporting Linux OS
Maybe this can help you:
- Sword
:D

02-Jul-2023 20:52:12

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