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Can't Log In All Day

Quick find code: 409-410-10-66290724

Nov 2023

Its me Ivan

Posts: 4 Bronze Posts by user Forum Profile RuneMetrics Profile

Hi,

I am receiving an error all day when I try to log in. The error I am getting reads "Either your account is still logged in, or the last world you were using has become available. Please try again later".

Has anyone else received this error before? How did you guys fix it?

20-Nov-2023 23:39:53

May 2006

Malua

Posts: 43,030 Sapphire Posts by user Forum Profile RuneMetrics Profile

Hi there

Its me Ivan

I assume you haven't upgraded your account to a Jagex Account?
If so, you need to do a Password Reset .
The password reset should force log the account out of the game, making you set a brand new password.

You urgently need to review your email, device and account security as an error message like you are seeing usually indicates the presence of a hijacker on your account.
Work through the points on the Security tips support page.

I also recommend you consider upgrading your account to a Jagex Account.
Jagex Accounts use a much stronger security protocol than the old RuneScape accounts.
Upgrade your RuneScape character to Jagex account

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21-Nov-2023 02:27:06

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