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please helped wrongfully ban

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is the word
Mar Member 2023

is the word

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
my main was wrongfully banned this morning 14 days for RWT(chance of luck) i just started playing again 3 weeks ago i lost my bank on a lure. i've been at nex for 3 weeks and have done absolutely no trading with any bots or "gambling services" and there is no way to appeal it or contact anyone on that account they have made it impossible. this issue really needs to be looked into better as there is no evidence and i know for 100% fact i haven't done any gambling. The Bird is the username

20-Mar-2023 13:17:37

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21-Mar-2023 01:26:55

Twillow
Aug
fmod Member
2005

Twillow

Forum Moderator Posts: 49,500 Sapphire Posts by user Forum Profile RuneMetrics Profile
Hello sarfernab123

Please do not hijack other people's threads, especiallly those where the author is actively receiving help from a helper.

If you wish to receive help on how to make your accounts more secure, please create a thread of your own here in this forum. If you wish to continue to directly and indirectly protest your ban, the forums are not the place for that.
@Twillow_RS

For W71 Penguin locations starting January 24, 2024: www.reddit.***/r/W71PenguinWhisperers or @pengwhisper

21-Mar-2023 11:47:48

Mistaky

Mistaky

Posts: 15 Bronze Posts by user Forum Profile RuneMetrics Profile
In my experience Jagex does a great Job reviewing the situation BEFORE placing the Ban on the account.
That's not to say they can't make mistakes.


Wait the 2 weeks and make sure your playing it safe from now on. Best of luck to you Scaper!
:)

I JUST WANNA PLAY DeviousMUD....

Twitch
Live Streams almost daily.. @
RsMistaky

22-Mar-2023 16:04:21 - Last edited on 22-Mar-2023 16:07:33 by Mistaky

Mistaky

Mistaky

Posts: 15 Bronze Posts by user Forum Profile RuneMetrics Profile
This is directly off the
"RULES OF THE GAME"
page

Appeal a ban or mute
You can appeal an offence if you believe it was applied incorrectly:

Log in to Account Status in your account settings
If the offence is appealable, click 'Appealable'
Submit the appeal
Offences can be appealed once, if your appeal is denied the decision is final.



Unappealable offences
If the ban or mute is unappealable we have deemed the offence so severe that an appeal will not be permitted.

Unappealable offences include:

Account hijacking
Bug abuse
Real-world trading
Other manual permanent bans (fraud, community safety)
These offences are always investigated thoroughly before being applied and will not be discussed further.


HOPE THIS HELPS!

I JUST WANNA PLAY DeviousMUD....

Twitch
Live Streams almost daily.. @
RsMistaky

22-Mar-2023 16:35:50

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