Hi all,
First time posting but would love any advice from anyone!
I took a 2 month break due to vacation and time away from home. Just went to log in again and am unable to gain access to my account. I was able to get on this site with my account and gain access to my settings. I decided that maybe I should reset my password so I did so and created a new password.
Even with this new password, when I attempt to login on the RS3 Launcher login page, I keep getting this error message:
"Invalid username or password.
For accounts created after the 24th of November 2010, please use your email address to login. Otherwise please login with your username.
You may need to use the Jagex Launcher to continue playing. Download from ......"
I have tried using both my email and the username and neither of them work. I have tried to download the Jagex Launcher but each time I try to download it I get an error message preventing me from installing saying:
"Failed to contact the alias service. Read operation. Unable to connect."
What should I do here? I know I'm using the correct email and password as I have access to "My Account" and the settings as well as a freshly reset password. How are these incorrect??? I have 2FA active so I am confident my account was not stolen but just doesn't make sense to me how I can access my settings (which includes manage subscription options so I have access to my card) and not access to the game to play.
Any advice would be appreciated. Thank you all!
Bad Mouther
11-Oct-2023 14:43:42