Sadly I think you are out of luck. I have played so long I remember the time when Jagex moderators would contact you in game to check if you were there or platying with a macro unit. They would PM you and have a conversation with you. This is over 20 years ago.
Back then I felt Jagex really did take good care of its customer base.
If you paid with a credit card you could try to appeal to your credit card company, stating Jagex has "ripped you off". That would be my approach. If you have paid gametime you can't use, you technically paid for a product you didn't get. I assume there is a chance your credit card company will side with you. But who knows.
Good luck either way mate, and I am sorry that you also had to experience this shit.
03-Apr-2023 09:22:15
