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Locked Account

Quick find code: 408-409-880-66280474

MosleEri

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile

Hello Guys
My runescape main account (Not This) got locked, when i login and try to prove that im a human, Cloudfare just keep refreshing, it wont let me go through, ive tried deleting cache, trying from mobile, trying different browsers. Please Help

22-May-2023 21:48:50

May 2006

Malua

Posts: 43,113 Sapphire Posts by user Forum Profile RuneMetrics Profile

Hi there

MosleEri

Your account is not locked.
This is a technical issue, not an account issue.
The problem is at the Cloudflare end. All Jagex can do in this situation is report the outage to Cloudflare and wait for them to fix it.

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23-May-2023 00:04:52 - Last edited on 23-May-2023 00:32:53 by Malua

2_Tron

Posts: 23,025 Opal Posts by user Forum Profile RuneMetrics Profile

If your account got locked, does that mean 'you had access to that account' and played until it was locked?

23-May-2023 09:07:10

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