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Jagex Account+Launcher issue
Quick find code: 408-409-88-66280798
Hi MortiisRa.
I've moved your thread to the Community Led Account Help forum.
Which game client are you using? OSRS Official client, Runelite or RS3 official client.
Are you starting the client by clicking the "Play" button in the Jagex Launcher? Glad to be of service
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I've moved your thread to the Community Led Account Help forum.
Which game client are you using? OSRS Official client, Runelite or RS3 official client.
Are you starting the client by clicking the "Play" button in the Jagex Launcher? Glad to be of service
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Official Community Helper
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Discord: Asahel Frost
FC: SilverScaper
29-May-2023 11:45:08
Log in to the website Account page (link top right of this page).
Is there a blue "Jagex Account Management" button towards the top of the page? If it's there, that will confirm the account has been imported into a Jagex Account. Glad to be of service
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Is there a blue "Jagex Account Management" button towards the top of the page? If it's there, that will confirm the account has been imported into a Jagex Account. Glad to be of service
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Official Community Helper
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Discord: Asahel Frost
FC: SilverScaper
29-May-2023 13:03:41
I've seen others with a similar problem, an unnamed account seems to be getting in the mix. I am worried about upgrading because it looks like I also have one. If they told me I had started to make an account at some point I wouldn't be surprised, I signed up for some betas and other things like mobile.
Could it be from RS classic? What do they know about this?
Edit: at one point they let us play classic, that is what I am referring to. All I remember is how slow it was.
Could it be from RS classic? What do they know about this?
Edit: at one point they let us play classic, that is what I am referring to. All I remember is how slow it was.
29-May-2023 13:34:16 - Last edited on 29-May-2023 13:38:02 by Roddy Piper
Original message details are unavailable.
There is not "blue button", but there is a gray-ish blue tab called Account Management, and I have a button to the list of charaters? (2, one unnamed that I think it causing issues) That is the Jagex Account settings page, not the page for the individual character which I directed you to.
So is the account you are posting with (and presumably trying to play on) one of the two listed characters?
Does the other listed character have a display name shown? Does it say "Not yet linked" next to that extra character?
If, when you create a Jagex Account, you create it with the same login email used by a Runescape account, then it will be listed in the Jagex Account character list as "Not yet imported".
If you can see your main account listed (and it is not marked as "Not yet linked" ), then you should be able to play on that account via the Jagex Launcher.
Start the Jagex Launcher, and log out of every account completely. Then log in with your Jagex Account details. You cannot be logged in to the Jagex Launcher with a Jagex Account and unimported Runescape accounts at the same time.
Then select your main character's display name from the drop down list of characters, then click "Play" and it should load the game client, and log your character in. Glad to be of service
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There is not "blue button", but there is a gray-ish blue tab called Account Management, and I have a button to the list of charaters? (2, one unnamed that I think it causing issues) That is the Jagex Account settings page, not the page for the individual character which I directed you to.
So is the account you are posting with (and presumably trying to play on) one of the two listed characters?
Does the other listed character have a display name shown? Does it say "Not yet linked" next to that extra character?
If, when you create a Jagex Account, you create it with the same login email used by a Runescape account, then it will be listed in the Jagex Account character list as "Not yet imported".
If you can see your main account listed (and it is not marked as "Not yet linked" ), then you should be able to play on that account via the Jagex Launcher.
Start the Jagex Launcher, and log out of every account completely. Then log in with your Jagex Account details. You cannot be logged in to the Jagex Launcher with a Jagex Account and unimported Runescape accounts at the same time.
Then select your main character's display name from the drop down list of characters, then click "Play" and it should load the game client, and log your character in. Glad to be of service
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Official Community Helper
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Info
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Discord: Asahel Frost
FC: SilverScaper
29-May-2023 13:48:12 - Last edited on 29-May-2023 13:49:08 by Asahel Frost
Original message details are unavailable.
Start the Jagex Launcher, and log out of every account completely. Then log in with your Jagex Account details. You cannot be logged in to the Jagex Launcher with a Jagex Account and unimported Runescape accounts at the same time.
Then select your main character's display name from the drop down list of characters, then click "Play" and it should load the game client, and log your character in.
Okay, logging out of all characters and logging in with the Jagex account worked, that was the one thing I hadn't tried.
Thank you!
I still have the unnamed character there, but I'll just ignore it, having my main back is good enough
Start the Jagex Launcher, and log out of every account completely. Then log in with your Jagex Account details. You cannot be logged in to the Jagex Launcher with a Jagex Account and unimported Runescape accounts at the same time.
Then select your main character's display name from the drop down list of characters, then click "Play" and it should load the game client, and log your character in.
Okay, logging out of all characters and logging in with the Jagex account worked, that was the one thing I hadn't tried.
Thank you!
I still have the unnamed character there, but I'll just ignore it, having my main back is good enough
29-May-2023 14:09:16
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