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Requesting help from a mod

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2_Tron

2_Tron

Posts: 22,969 Opal Posts by user Forum Profile RuneMetrics Profile
@Pagan Dusk, making use of '
Jagex's Digital Property
' we as players are bound to the '
Terms & Conditions
' (and Rules of RuneScape) to make use of that part of digital property and Jagex/JMods will monitor said '
use
'

It is our responsibility to do it right and with respect, that we monitor our use ourselves and regulate that use in good order so Jagex/JMods do not have to worry at all.

Evidence, we are able to collect ourselves, as we know what we are doing.
If something is '
out of our control
' we have to file a report to Jagex/JMods that something is out of order.
Do we fail, fail to monitor our accounts, it is in the interest of Jagex/JMods themselves to do something about it for the safety of 'Jagex/Systems/Servers/JMods/RuneScape/RuneScape Community' to 'protect them from any outside harm/damage' done.

24-Sep-2023 14:28:09

Pagan Dusk

Pagan Dusk

Posts: 8 Bronze Posts by user Forum Profile RuneMetrics Profile
Should there not be evidence provided to the person who's being accused of "breaking a rule" ? not once but twice there hadn't been any evidence provided to back up these claims, let alone a reason for doing so, evidence should be provided so that the moderators are aware of the offence type but also for the consumer's sake, so that they too are aware of any risks of any further actions that could potentially be taken and used against them. Evidence is a major factor in proving whether someone is guilty or innocent of an offence. Also in the rules it states players can be punished at any given time for any reason, it doesn't state that player's can be punished without a reason.

Also, I understand that evidence is kept so it can be reviewed but why is it that those are used against someone but cannot be appealed? I just got done reading somewhere that there was a change after 07 days (somewhere around 09) where black marks aren't even issued anymore, given so that people can have second chances instead of offenses accumulating depending on how severe, but I have offenses in the past that were nothing but small language offenses that didn't even consist of anything that would be considered a real offense today, so I feel like there's been a ton of people who've gotten chances considering they were from years ago but all mine was considered to have the outcome be a permanent mute.

25-Sep-2023 16:53:35 - Last edited on 25-Sep-2023 18:22:40 by Pagan Dusk

2_Tron

2_Tron

Posts: 22,969 Opal Posts by user Forum Profile RuneMetrics Profile
Frankly ... you aren't the first nor last player asking/demanding for an explanation about evidence not given and there's a number of reasons why it isn't done here in public;

- issues between Jagex and a player are '
private issues
'
- evidence, a lot of times is made public by players themselves hoping to win a case
- offences/evidence is confidential account information that can be used in account recovery
- Jagex/JMods do uphold high community standards which over the years still stand strong, maybe stronger than before. That doesn't mean that if community standards do change Jagex/JMods have to lower their standards to please members of said community in cases of penalties.

Of course, you may bring it to court and by that you will be handed over said evidence of your case to prepare your case.

25-Sep-2023 20:18:14

Pagan Dusk

Pagan Dusk

Posts: 8 Bronze Posts by user Forum Profile RuneMetrics Profile
I'm not trying to demand anything, i'm trying state that I don't feel as though I did anything to the extreme of deserving a perm-mute in this instant, I was literally just trying to play and if something slipped up it wasn't actually directed toward anyone or repeated constantly, it literally could have been anything considering I wasn't told what exactly it was that i've done in the first place. second of all i'm just asking why isn't small language offenses from forever ago being excused and it seems like everything is being considered to lead up to this sort of punishment instead, when long ago black marks had been removed for the purpose of giving players a chance instead of holding minor past offenses against them that they wouldn't be penalized for today. Also, i'm not asking to share what it is i've supposedly done on the forums, i'm trying to state that there wasn't any even given to me in the private messages at all and it would be nice if it could be reviewed and possibly considered that if all was considered then most of the offenses were old expired minor language penalties, but today I catch a perm-mute without reason and very out of the blue. I don't wish to take anything to court or argue legal terms by all means, I just would like to know if these things could be considered so that I could have my main back in one piece is all.

26-Sep-2023 14:10:59 - Last edited on 26-Sep-2023 14:34:58 by Pagan Dusk

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