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18-Jan-2024 18:12:08

Malua
May Member 2006

Malua

Posts: 43,113 Sapphire Posts by user Forum Profile RuneMetrics Profile
Hi there
MahaYaru


The backup codes do not expire but they are single use only. If you have already used it, it cannot be used again.

Jagex does not provide manual account recovery support for the new Jagex Accounts.
Please work through the points on this page:
https://help.jagex.com/hc/en-gb/articles/13495559329937-Jagex-account-recovery
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18-Jan-2024 22:48:15

Tren
May
fmod Member
2003

Tren

Forum Moderator Posts: 92,683 Emerald Posts by user Forum Profile RuneMetrics Profile
The opening post has been hidden as it contains personal information that should not be posted on the public forums for security reasons. The post is quoted blow with the sensitive info removed:
MahaYaru said :
Hello. My main account name is [Edited]
I wrote down only one back-up code and it is expired. it was [Edited]
In-game name was Maha Yaru

I already payed new years membership also but I cannot access it.
I lost phone without back-up... Thats why. Hope you help me in.

E-Mail I use atm is [Edited]

I even know my Main password and e-mail.

Hope You help me back my main. I have played RuneScape since 2004

This Main for about 1 year.

All the Thanks.

Make my Wish True!

Thank You. :)

By the way I give all the credits to surf my info for you, Jagex, to get me back my access to the account.

Phone number with my main is the same also. :) My back-up e-mail is also known and you can ask me any questions for giving back access to my main, please.

Lot of hard work was there, you know. Stupid of me to write down only one code - did not know they expire. :(
~Tren

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19-Jan-2024 00:42:28

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