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second time i got hacked

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Shoompi
Nov Member 2023

Shoompi

Posts: 2 Bronze Posts by user Forum Profile RuneMetrics Profile
I got hacked for the second time after i reset my pc and reinstalled my windows. He bypassed my password, authenticator, even bank pin. If jagex is able to check my trade history its gonna be the last guy i traded with.
Its not fun to play anymore when this happens. Any suggestions?

24-Dec-2023 12:46:51

2_Tron

2_Tron

Posts: 23,025 Opal Posts by user Forum Profile RuneMetrics Profile
Maybe you didn't hear of it but I'll make you aware of how to secure your account ...

Security tips ... <- (link) at '
Jagex's Support Centre
'

if you wanna take it a step higher to the maximum security ...

Upgrade your character to Jagex account ... <- (link) also at '
Jagex's Support Centre
' ... and give it a good read to make sure how properly proceed this change.

-----------------------------------

Just start an account recovery on top of said page '
Security tips
' to help gain control of said account. This is the only right road to follow.

24-Dec-2023 12:54:44

2_Tron

2_Tron

Posts: 23,025 Opal Posts by user Forum Profile RuneMetrics Profile
Shoompi said :
i do have upgraded account to jagex account Before I proceed I wanna warn you that ... '
someone has serious access to all your credentials
' ... and you need to figure out who has access to your device(s).
You also need thoroughly check how safe your email-addresses are as they could all be compromised too.

I hope your recovery-codes are safe ...

'
Jagex Accounts
' is a page where you will find all links possible one may need to solve problems with Jagex Accounts.

https://help.jagex.com/hc/en-gb/categories/4403516390801-Jagex-Accounts
... <- (link) '
Jagex Account Support Centre
'.

'
Jagex Account recovery
' to find the links you need ...
https://help.jagex.com/hc/en-gb/articles/13495559329937-Jagex-account-recovery

24-Dec-2023 15:16:39

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