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My account has been reset

Quick find code: 408-409-809-66282385

Sadicuz

Sadicuz

Posts: 3 Bronze Posts by user Forum Profile RuneMetrics Profile
Hello,

I logged in on my account "Grocksten" and has been reseted. I appear at the tutorial.

What happened?

The only different thing is that now I logged in from a macbook. Does that have something to do with the reset?

Can someone explain to me?

Thanks
Grocksten

23-Jun-2023 14:13:26

Malua
May Member 2006

Malua

Posts: 43,113 Sapphire Posts by user Forum Profile RuneMetrics Profile
Hi there
Grocksten


You need to log into RS3 to find your account progress as you remember.
OSRS is a new game, uploaded to the website in 2013.
Your Grocksten account is much older and has only ever played the main game, which is now known as RS3.

While the same login will get you access to both games, you create and train a character separately in each.
Read this: RuneScape and Old School
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23-Jun-2023 14:37:07 - Last edited on 23-Jun-2023 14:38:58 by Malua

Sadicuz

Sadicuz

Posts: 3 Bronze Posts by user Forum Profile RuneMetrics Profile
Thank you for your reply Malua.

When I want to launch the Jagex launcher, it doesn't launch. It stays on a white screen.

Why?

file:///Users/alvaroarmenteros/Desktop/Screenshot%202023-06-23%20at%2010.31.09%20AM.png
Grocksten

23-Jun-2023 15:34:12

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