RuneScape Forum Archive | False bans increasing

Exploro

Posts: 587 Steel Posts by user Forum Profile RuneMetrics Profile

Due to the number of recently reported false bans. Will Jagex be reviewing it's bot detection devices?

As you know, my high level UIM account Exploro2 has been subject to a false ban.

And if a 2nd Jmod looked over my account, it would be 100% clear that no bots were being used.

We are talking a UIM account that spent many hours collecting fangs, rubies etc for mounted teleports in POH over the years playing this game. UIM's cant buy from the GE - we have to work for everything.

So if a bot was used, then surely I would have used one to collect all those fangs, or rubies? Not doing high level slayer, were I could die and lose everything?

The RS community - and this is a community forum for account help, needs answers.

False bans should not be happening. And as a long term member of the RS Community I would like to request that Jagex do a full check on their bot detection devices.

100% no bot here, clean computer, scanned with many respected virus scans.

23-Feb-2023 18:41:36 - Last edited on 23-Feb-2023 18:43:00 by Exploro

2_Tron

Posts: 23,025 Opal Posts by user Forum Profile RuneMetrics Profile

All bans are unique account issues as there aren't simply 2 matters the same.

Players affected by bans occasionally do broom cases together as seeing a single matter that has to be addressed but they do fail to see the details involved as all matters are private matters players do have with Jagex/JMods.

Regardless the outcome of account issues Jagex/JMods do investigate matters from many different angles, even obvious cases, to see if said verdict was 100% correct & accurate.

Claming that false bans do happen is not a valid arguement to force Jagex/JMods to do an account review.
Being a 'long term member' doesn't grant you a special treatment.

What was in the past a 'doubtful matter' can in the future, after many investigations, can turn into a clear breaking of rules.
Take into mind that Jagex/JMods never ever do stop investigating finding matters that spoil RuneScape's gameplay thus need to be banned to protect RuneScape's Game Integrity.

23-Feb-2023 20:32:44

May

2003

Tren

Forum Moderator Posts: 92,683 Emerald Posts by user Forum Profile RuneMetrics Profile

This Forum is for getting assistance with account related issues.

As explained on your previous thread, the Forums may not be used to appeal or protest account bans.

As stated on the Appeal an offence page in the Support Centre:
"Offences can be appealed once, if your appeal is denied the decision is final."

For additional information see the Macroing & RWT bans [Info] sticky .

~Tren

Forum issues? ---> See Forum Help
Account issues? ---> See Account Help

24-Feb-2023 04:13:33