One of my accounts is falsely banned and appeal denied, i did not bot. All I'm getting is you are out of luck, I paid membership for both accounts, all while not getting any sort of customer support or guidance.
I am 30 lvls from maxing this account and as you can guess having a false ban has demotivated me to the point where i don't care about this game or account. Ironic i get accused of botting when i didn't while the mods reply generic reply from a script is considered customer support.
Putting runelite on the homepage is what got my account falsely banned and rather then acknowledge this on going issue you ignore it.
I believe the account got banned because i changed the log out timer from 5 minutes to 25 minutes and left the account afk logged in while i did real life activities cook & clean. When i came back the account was perm banned, & i appealed only for it to be rejected after 2 days.
The solution is simple since runelite got my alt account banned consider removing it from the offical runescape website (OR WARN PLAYERS!), if you CARE about customers losing account that they invested precious time in, you don't you will just lock this thread and say in a generic reply " kick rocks'. Feel free to also lock this thread or even falsely ban this account as well because that is the level of support i expect. I don't care about getting the account back but knowing i have been labelled a cheater when i didn't while bot farms are on the top page of highscores leave a bad taste in my mouth.
Tldr: i got false banned by a dog water system, The only thing that could have caused it is runelite plug in, jagex wont acknowledge this issue and customer support doesn't exist.
09-Jan-2024 13:46:08