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false perm ban x2 Thread is locked

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igga
Jan Member 2023

igga

Posts: 312 Silver Posts by user Forum Profile RuneMetrics Profile
One of my accounts is falsely banned and appeal denied, i did not bot. All I'm getting is you are out of luck, I paid membership for both accounts, all while not getting any sort of customer support or guidance.

I am 30 lvls from maxing this account and as you can guess having a false ban has demotivated me to the point where i don't care about this game or account. Ironic i get accused of botting when i didn't while the mods reply generic reply from a script is considered customer support.

Putting runelite on the homepage is what got my account falsely banned and rather then acknowledge this on going issue you ignore it.

I believe the account got banned because i changed the log out timer from 5 minutes to 25 minutes and left the account afk logged in while i did real life activities cook & clean. When i came back the account was perm banned, & i appealed only for it to be rejected after 2 days.

The solution is simple since runelite got my alt account banned consider removing it from the offical runescape website (OR WARN PLAYERS!), if you CARE about customers losing account that they invested precious time in, you don't you will just lock this thread and say in a generic reply " kick rocks'. Feel free to also lock this thread or even falsely ban this account as well because that is the level of support i expect. I don't care about getting the account back but knowing i have been labelled a cheater when i didn't while bot farms are on the top page of highscores leave a bad taste in my mouth.

Tldr: i got false banned by a dog water system, The only thing that could have caused it is runelite plug in, jagex wont acknowledge this issue and customer support doesn't exist.

09-Jan-2024 13:46:08

Mrs Ana

Mrs Ana

Posts: 9,010 Rune Posts by user Forum Profile RuneMetrics Profile
Original message details are unavailable.
The solution is simple since runelite got my alt account banned consider removing it from the offical runescape website (
OR WARN PLAYERS!
),
If you scroll down on the main Old School RuneScape (OSRS) website, you will see the warning below:



https://oldschool.runescape.com/


The prior issue with RuneLite was that players were downloading fraudulent copies of it and thus, were victims of getting their accounts hijacked and/or banned . To try to remedy this concern, Jagex added a direct link to download RuneLite; however, as it has always been, it came with a warning and the warning has been shared above with you.

Usually, players are caught using an add-on or add-ons that they believe is safe to use; however, it's the contrary. That's why the use of third-party software has always come with a warning:
USE AT YOUR OWN RISK
. In your prior thread here -- false perm ban -- we shared various news articles regarding third-party software that are worth reading.

We also shared the Macroing & RWT bans [Info] sticky, which contains important information regarding your ban. I understand you are trying to plead your case here, but unfortunately, these sub-forums are looked after by Community Helpers and other regular members of the community. Jagex Moderators do not frequent these sub-forums and even if they did, they wouldn't be able to tell you exactly what got you banned because that piece of information may be used to circumvent their detection system .

Just double check those articles and the sticky above. Check the add-ons that you may have with RuneLite. The reason for your ban may be found somewhere there.

09-Jan-2024 14:41:12 - Last edited on 09-Jan-2024 15:04:56 by Mrs Ana

Ms Toxicity
Jul
fmod Member
2004

Ms Toxicity

Forum Moderator Posts: 78,487 Emerald Posts by user Forum Profile RuneMetrics Profile
Original message details are unavailable.
As you've stated that you have already used your appeal, and that it was denied, and you have further discovered what likely caused your ban, there is nothing more than can be done on the forums to assist you. The Forums may not be used to appeal or protest account bans.
...


As mentioned in your last thread, there is no further action that can be taken here in the forums to review your account status. For this same reason, this thread is now closed.

I understand that you are angered and upset by what has occurred but there is no further action that can be taken. Please refrain from posting this topic (or similar) again.

Edit:
Typo
Forum Help

09-Jan-2024 15:28:34 - Last edited on 09-Jan-2024 15:29:08 by Ms Toxicity

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