RuneScape Forum Archive | Account login issues

Jul

2023

Only Wax

Posts: 7 Bronze Posts by user Forum Profile RuneMetrics Profile

I got disconnected about 45 mins ago and its still telling me my account is logged in or the world i was became inactive, I've killed my session on the account setting interface mutli times it still say same thing changed password etc can someone give me a answer this isn't on my end.

26-Jan-2023 21:17:55

Slushyz3963

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile

I am also having this issue. Did you happen to also be on world 330?

26-Jan-2023 21:30:43

Jul

2023

Only Wax

Posts: 7 Bronze Posts by user Forum Profile RuneMetrics Profile

Yes sir, I was training prayer and got the boot.

26-Jan-2023 21:33:11

MadGhost01

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile

same here guys, world 330 aswell, wierd thing is I've changed password and forced log off, and still cant connect and same msg! please jagex help!!

Edit: solved

26-Jan-2023 21:45:22 - Last edited on 26-Jan-2023 21:49:03 by MadGhost01

Jul

2023

Only Wax

Posts: 7 Bronze Posts by user Forum Profile RuneMetrics Profile

solved on my end

26-Jan-2023 21:52:07

Mrs Ana

Posts: 9,010 Rune Posts by user Forum Profile RuneMetrics Profile

It's being looked into:

" Mod Sween: Hey'a, this is being looked into now, sorry for any inconvenience! "

https://www.reddit.com/r/2007scape/comments/10m33q4/comment/j60m8qi/?utm_source=share&utm_medium=web2x&context=3

26-Jan-2023 21:53:05

spacedizzy

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile

i can't enter the game, because of: account still logged in, or the last world you were using has become unavailable, what do i do?

26-Feb-2023 13:05:35

May

2003

Tren

Forum Moderator Posts: 92,683 Emerald Posts by user Forum Profile RuneMetrics Profile

@ spacedizzy - If you were on a world that is currently showing as "offline" then it is a side affect of the server going down.

If this is unrelated to a server crash, then you should treat this as a potential hijacking ad secure your device, registered email and account.

The following resources should help:
Security tips
Recovering from Hijack [Info]

----
For future reference, in the Community Led Support Forums, it is much easier to give everyone the help they are looking for if each user creates their own thread about their issue.

Every user's situation is somewhat unique, and it can get confusing as to which post is to which user, when more than one player is trying to get help on the same thread. Advice given to the original player may not apply in each case. Also, when tacking your situation on to another player's thread, those helping may recognize the thread as one where the issue had already been solved, and may not notice that a different situation has been added to that thread.

Thanks

~Tren

Forum issues? ---> See Forum Help
Account issues? ---> See Account Help

27-Feb-2023 00:31:42