Forums

Big issue with jagex launcher

Quick find code: 408-409-682-66292708

Kalenkru
Dec Member 2023

Kalenkru

Posts: 608 Steel Posts by user Forum Profile RuneMetrics Profile
Yeah I second that. The Jagex launcher for me just launches the Runescape Launcher with the login bypassed. It just makes it slower to login because now there's a second app to launch before the same app that launched before with the same problems it had before gets launched anyways. Now it's just a different button to push to see the Client suffered an error screen three to five times before it lets me in. And since the Authenticator is a different app it just makes logging in less secure than before. All in all the Jagex Launcher is a complete downgrade in every aspect.

09-Jan-2024 18:51:53 - Last edited on 09-Jan-2024 18:52:27 by Kalenkru

YtHaar-Mej
Dec Member 2005

YtHaar-Mej

Posts: 25,052 Sapphire Posts by user Forum Profile RuneMetrics Profile
Jagex has had many newsposts over the past year with information, and a whole support center section dedicated to Jagex Account information....over this past year they've been out.

The permanence of it has not been in fine print, it was right there on the beginning page. Not hidden or sneaky at all when it's been there, and in the various newsposts and support articles.



Jagex is upgrading their account system to include features which players have been begging for for years. Ability to change your login name, complex passwords, better authentication methods, backup auth codes, and having multiple characters per account. The old system is on old tech, they cant keep maintaining and upgrading it.

Tomorrow, new accounts will be Jagex Accounts and no further RS accounts will be created. In the next year, everyone will be moved over and the old system retired from being able to log in with. The most Jagex will be able to do is merge the accounts together so you can use it as designed, log in once and access your characters without swapping around.

But reversing, it just outright will not happen.

One alleviation in the mean time could be to change the email of the other account to be the same as the main one...with the same email trick:
(e.g. using [email protected] and [email protected])

Use the same login email for different accounts
Can I turn in a paper without citing all sources?
"No."[1]
1. William Shakespeare, Hamlet , Act III, Scene 1, line 96.

09-Jan-2024 18:55:24 - Last edited on 09-Jan-2024 19:38:16 by YtHaar-Mej

2_Tron

2_Tron

Posts: 23,025 Opal Posts by user Forum Profile RuneMetrics Profile
Stop defending jagex this is an issue they need to address.


Well to be honest I was happy that Jagex/JMods were going that length of troubles/preparation to make it possible for players to gain soo much control in their own account management. Now players can do much more without Jagex/JMods have to act for you.

'
Character or game questions
' ...
https://help.jagex.com/hc/en-gb/articles/13081481196945-Character-or-game-questions

... <- (link) to '
Jagex Account Support Centre
' for detailed information about your possibilities/management of your Jagex Account.

It is just learning new habbits ...

Back-up codes make it far easier to repair any defects that may happen.

09-Jan-2024 19:04:36

Asahel Frost
Dec Member 2007

Asahel Frost

Posts: 16,541 Opal Posts by user Forum Profile RuneMetrics Profile
Kalenkru said :
It just makes it slower to login because now there's a second app to launch before the same app that launched before
The Jagex Launcher runs in the background, and starts automatically at start up (unless you disable it) so you don't need to keep starting it via the Start menu.

If you minimise the Launcher, it doesn't show on the task bar (but is still running). To reopen it, open the systray, and double click the Jagex logo there.
Glad to be of service :) (Powered by GPP™ - Share and Enjoy!)
Official Community Helper
( Info )
Discord: Asahel Frost
FC: SilverScaper

09-Jan-2024 19:05:07 - Last edited on 09-Jan-2024 19:06:03 by Asahel Frost

Quick find code: 408-409-682-66292708 Back to Top