Forums

False ban Thread is locked

Quick find code: 408-409-593-66284586

Multiv1tamin

Multiv1tamin

Posts: 7 Bronze Posts by user Forum Profile RuneMetrics Profile
I kindly, politely, and respectfully ask you to review the permanent ban on my account, which had the display name "Tick Flicks" prior to being banned. The ban has been sitting there since February this year, and I would gladly have my account back as soon as possible, considering that I have not used third-party software and I have always been using the default client since day 1 of when OSRS was released.

If you do still believe (or insist) that the ban is correct, I (again, kindly and without any pressure) ask you to reflect on what exactly is it that makes you so sure that the ban is correct (or alternatively, why do this to your customers).

02-Aug-2023 19:34:36

2_Tron

2_Tron

Posts: 23,025 Opal Posts by user Forum Profile RuneMetrics Profile
Appeal an offence ... at '
Jagex's Support Centre
' is your source of information.

If your message in your '
Account status
' (of your account) says '
unappealable
' and there's no link to submit an appeal there's nothing that can be done here nor anywhere else.

Unappealable offences


Where a ban or mute is unappealable, it means that the Player Support team have already performed a thorough review to confirm that the offence is correct and that the account's user is liable for the activity, so no further appeal is invited.


Take an alt account or create a new account if you wanna continue to play RuneScape.

02-Aug-2023 19:51:22

Multiv1tamin

Multiv1tamin

Posts: 7 Bronze Posts by user Forum Profile RuneMetrics Profile
The account was banned twice. I attempted to appeal both bans, both of which were falsely denied. The account had over 2000 total, many 99s and had most quests and achievements complete, which makes it rather tedious to attempt to play on a new account (and pointless, since I don't know if that one will be banned too).

02-Aug-2023 20:07:09

Multiv1tamin

Multiv1tamin

Posts: 7 Bronze Posts by user Forum Profile RuneMetrics Profile
Original message details are unavailable.
Hey, Multiv1tamin.

If your appeal was denied, then there is nothing else that may be done for this account, as both stated above by 2_Tron and in the Appeal an offence Support article. You shouldn't get banned after you create a new account if you always follow the rules. You may read more on bans and third-party software usage here: Macroing & RWT bans [Info] .

Then why did I get banned on my main account? I have always followed the rules. How do I know such a "shouldn't" ban won't happen again?

02-Aug-2023 21:47:28

2_Tron

2_Tron

Posts: 23,025 Opal Posts by user Forum Profile RuneMetrics Profile
@Multiv1tamin, if Jagex/JMods see that previous actions didn't have any positive approved results, after these actions, Jagex/JMods might change to taking action on a 'main account' to draw the attention of said person actioned.
There's more to it than meets the eye.

02-Aug-2023 22:16:04

Multiv1tamin

Multiv1tamin

Posts: 7 Bronze Posts by user Forum Profile RuneMetrics Profile
Original message details are unavailable.
@Multiv1tamin, if Jagex/JMods see that previous actions didn't have any positive approved results, after these actions, Jagex/JMods might change to taking action on a 'main account' to draw the attention of said person actioned.
There's more to it than meets the eye.

If you are accusing me of macroing on another account (you can just say it instead of trying to gaslight or beat around the bush), I have not botted on any account and I have never used any other client except the official client. These bans were absolutely for no reason and they also were the first offences on my account (no other bans or warnings were there before them).

02-Aug-2023 22:26:05

2_Tron

2_Tron

Posts: 23,025 Opal Posts by user Forum Profile RuneMetrics Profile
Jagex/JMods are absolute experts when it comes to judging offences, 20+ years of experience in judging offences.

If they have evidence enough than there's only 1 option left for you, bring yours case to court and fight your penalty(s) that have been applied to your account(s).

02-Aug-2023 22:36:18

Multiv1tamin

Multiv1tamin

Posts: 7 Bronze Posts by user Forum Profile RuneMetrics Profile
7 months later and still no explanation exists on the planet why I have been banned 2 times (the second one being perma) with no prior offenses of any kind, even mutes, during the account's 16 year existence. I know that I did not bot and I have used the default (Jagex) client always. I have never even opened RuneLite in my life.

Was it the Yews? Could not have been, because I (mostly) avoided cutting Yews until my second ban. The appeals were denied, which makes me think that a person looks at the A.I.'s output and deduces, entirely based on that, whether the ban should stay. This ultimately makes the appeal process pointless, because if a human being does not look at the case with critical thought, you might as well remove the appeal process or make the A.I. itself handle it (an e-sports game actually does this except the false ban removal is completely automatic and does not need an appeal.)

@2_Tron a matter of simple customer support should not need any court. I should be able to talk to Jagex about the ban, and get at least an explanation why I have been banned. I don't even have the money to file a court case. If I were cynical, I would say that this is why I was targeted, but because I'm not, I'll instead assume that Jagex have made a mistake and are unwilling to admit it for some reason.

12-Sep-2023 20:46:26

Ladyolake
Jan Member 2008

Ladyolake

Posts: 7,111 Rune Posts by user Forum Profile RuneMetrics Profile
Jagex doesnt tell what causes a macro ban, as it would help bot makers make bots that could by pass jagex security.

I understand you say you have never botted. Other things can cause macro bans.. unintentional macros used for other games that allow the macros. Jagex could detect it and if it could be used on runescape, then there you go. I know one person was using macros for work, got banned.
he had to start over.

Most macro bans are perm first time. i think i saw where a community helper said a couple years ago that less than 2 percent of macros get temp bans.

i wish you luck, but if your ban appeal has been denied, i would wait a few years and see if the accoutn has another chance at appeal.

The forums are run by community helpers and other players. Jmods rarely post and there is no way of knowing what all they read.

About cutting yews.. if that would cause a macro ban, i know many people who would be banned. Same with any other repetitive action.
The richest person is not who has the most. It is who Needs the least.

12-Sep-2023 23:42:02 - Last edited on 12-Sep-2023 23:43:49 by Ladyolake

Quick find code: 408-409-593-66284586 Back to Top