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lost membership while at zuk

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we needjesus
Sep Member 2022

we needjesus

Posts: 4 Bronze Posts by user Forum Profile RuneMetrics Profile
i dont know why jagex makes it so hard to email them directly. i was wondering that if my account lost membership while in an inferno run, if it automatically boots me out into a f2p area. i logged out of my account when i got to zuk in the inferno. could some one maybe help me with the jagex support email?

03-Sep-2023 01:51:40

Malua
May Member 2006

Malua

Posts: 43,113 Sapphire Posts by user Forum Profile RuneMetrics Profile
Hi there
we needjesus


Did you log out because you knew your membership was about to end and you wanted to pay again before something happened in-game?
If you logged out while still a member, then paid before logging back in, you should still be at Zuk.
Your account is only booted back to Lumbridge if you haven't paid and are trying to login while F2p.

Jagex does not have a "support email".
All messages to Jagex start from pages in the Support Centre.
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03-Sep-2023 04:23:37 - Last edited on 03-Sep-2023 04:39:03 by Malua

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