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Cancelling account deletion

Quick find code: 408-409-507-66283655

SuchyKaszel

Posts: 6 Bronze Posts by user Forum Profile RuneMetrics Profile

Hi, my account is facing deletion. I submitted a request that my acc be deleted. In the meantime I changed my mind. Jagex gives players 72hrs to reply to an email to cancel the decision. I was a bit late (close to 100hrs). Is the game over for me? Or is there an additional way to change this decision?

How can I contact Jagex in this matter?

HELP!!!

17-Jul-2023 11:39:07

May 2006

Malua

Posts: 43,113 Sapphire Posts by user Forum Profile RuneMetrics Profile

Hi there

SuchyKaszel

After you filled in the form, Jagex would have replied to you and you would have had to reply back again to confirm, right?

Use that same reply method and contact them again to cancel the request.
Being a day or two over isn't a problem.

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17-Jul-2023 13:47:03

SuchyKaszel

Posts: 6 Bronze Posts by user Forum Profile RuneMetrics Profile

Thanks for your reply! My hopes are high!

17-Jul-2023 15:28:08

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