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My alt is pre email

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id0ntstake
Sep Member 2021

id0ntstake

Posts: 18 Bronze Posts by user Forum Profile RuneMetrics Profile
I can't sign into the runescape website because its pre email.
When I try to sign in it asks me for an email but I made the account in like 2005 and it doesn't have an email attached to it its just a username.

It got muted recently and I can't sign into the website.
What's the deal with this? It seems like a really big oversight.
kfndofwehfoweih

11-Apr-2023 22:13:13

Malua
May Member 2006

Malua

Posts: 43,113 Sapphire Posts by user Forum Profile RuneMetrics Profile
Hi there
id0ntstake


If you can log into the game with a 'username', you should also be able to log into the website using the same username.
Read the login page carefully. There might be a hyperlink to click on to change the login protocol from email to username.

Have you upgraded your account to the Jagex Launcher or to the new Jagex Accounts?
That might be messing with your usual login method.
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11-Apr-2023 23:24:22 - Last edited on 11-Apr-2023 23:25:10 by Malua

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