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Jagex Please Help Me !!

Quick find code: 408-409-411-66288175

Mar 2024

Mohatotah

Posts: 2 Bronze Posts by user Forum Profile RuneMetrics Profile

Someone logged in my account 2 days ago .. and he took all things in my inv. worth of 170m .
he tried to remove my bank pin but thankfully he couldn't ... please help me what should i do to get my 170m back .
Please help. To be Or Not To Be

02-Oct-2023 20:55:12

May 2006

Malua

Posts: 43,113 Sapphire Posts by user Forum Profile RuneMetrics Profile

Hi there

Mohatotah

You need to thoroughly review your email, device and account security.
Was your password changed?
If so, it means your email is insecure.
If it wasn't, it most likely means you were phished or tricked into giving the hijacker your login information.

Please work through the instructions on the Security tips support page.
* change your password * set up Authenticator * unlink any linked accounts * make sure that hijacker can never return

Sadly, you have to accept your account in the state it is and move forward from there as Jagex does not replace items stolen by hijackers.

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03-Oct-2023 00:18:09

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