Not sure where to put this but my friend can not send maples to bank after cutting. but can do Willow, oak, Can send Teak but not Mahogany.. Confusing... He tried cutting YEWS and they go. Whats up with that?
' and see how your friend is able to file a report of a bug.
Some issues can be device specific related so Jagex/JMods might help your friend as quick as possible.