Forums

Appeal process for bans

Quick find code: 408-409-273-66289427

Scottishgeez
Oct Member 2023

Scottishgeez

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
When did the process change, i was under the impression after a considerable amount of time (2-3 years) you could re appeal via a form from the website but its no longer available?

We all mistakes, some more than others.

What im asking is, has it changed to the point i can no longer appeal past bans?

28-Oct-2023 15:04:21

Malua
May Member 2006

Malua

Posts: 43,113 Sapphire Posts by user Forum Profile RuneMetrics Profile
Hi there
Scottishgeez


It depends what the offence is. Some offences cannot be appealed at all while others can.

Each time Jagex update the Appeal System, they release a new appeal chance to accounts that have appealable offences. There have been three new appeal chances given in the past six years due to three updates to the Appeal System.

So, in answer to you, it really depends what the offence the account was banned for is.
Forum Community Helper -
Information about Moderators and Community Helpers

28-Oct-2023 22:45:56

2_Tron

2_Tron

Posts: 23,025 Opal Posts by user Forum Profile RuneMetrics Profile
Offences can be appealed once,
if your appeal is denied the decision is final
.



Unappealable offences


Where a ban or mute is unappealable, it means that the
Player Support team have already performed a thorough review to confirm that the offence is correct
and that the account's user is liable for the activity, so no further appeal is invited.


Appeal an offence ... <- (link) at '
Jagex's Support Centre
' for more information.

Jagex/JMods do uphold a '
Zero-Tolerance Policy
' after warning The RuneScape Community for 20+ years to not break the
Rules of RuneScape
and/or
Terms & Conditions
when playing RuneScape or other products of Jagex.

30-Oct-2023 08:29:30

Quick find code: 408-409-273-66289427 Back to Top