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karmaed
Feb Member 2020

karmaed

Posts: 2,927 Adamant Posts by user Forum Profile RuneMetrics Profile
Is there somewhere I can go to look at my account security questions?
I got my account back but I set those questions over 15 years ago when I was a kid and I want to know all of the answers I need to have incase this happens again.

14-May-2023 05:06:25

Malua
May Member 2006

Malua

Posts: 43,113 Sapphire Posts by user Forum Profile RuneMetrics Profile
Hi there
karmaed


Jagex keep players old security questions a very closely guarded secret and don't release them.
The only place you can look is inside your memory or, maybe, if you ever wrote them down.

If you recovered your account then you knew enough information and security questions to be successful.
I recommend you record what answers you put and save the information somewhere safe in case you ever need the information in the future.

Some things to be aware of:
Jagex has every security question/answer ever set on the account including the JAG questions.
In recovery, JAG questions are interchangeable with the older security questions.
The older security questions/answers were mothballed in late 2012 when JAG was introduced. This means they cannot be altered or removed. Even the JAG questions are mothballed now but knowing the answers is very good proof of ownership of a very old account.
The answers you put don't have to be exact spelling/capitalisation/wording etc. You just need to show that you have a good idea what you set.
If you don't recognise a question, just put in an answer to another question that you know you set. This part of the recovery is checked manually so, your answers don't have to match the questions, they just have to be answers that you recorded years ago.

Make sure you talk to Hans in Lumbridge when in-game. Hans will tell you exactly how old your account is and you can calculate the month/year of creation.
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14-May-2023 06:26:03 - Last edited on 14-May-2023 06:29:19 by Malua

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