RuneScape Forum Archive | Help is game down

Nov

2005

Kingduffy

Posts: 6,162 Rune Posts by user Forum Profile RuneMetrics Profile

I can't log in yet i see 120k players online - where do i post to get help

08-Mar-2023 18:01:22

May

2003

Tren

Forum Moderator Posts: 92,683 Emerald Posts by user Forum Profile RuneMetrics Profile

It would help if you gave a clearer description of the problem

Are you attempting to log in to RS3 or OSRS?
PC or Mobile?
Direct client or Jagex Launcher?
What is the error that you are seeing?

~Tren

Forum issues? ---> See Forum Help
Account issues? ---> See Account Help

08-Mar-2023 18:09:40 - Last edited on 08-Mar-2023 18:46:12 by Tren

2_Tron

Posts: 23,025 Opal Posts by user Forum Profile RuneMetrics Profile

I use '
jagex Launcher
' to switch between RuneScape 3 and Old School RuneScape and currently I can't find any worlds being offline.

RuneScape Mobile is OK too.

08-Mar-2023 18:13:34 - Last edited on 08-Mar-2023 18:16:53 by 2_Tron

2_Tron

Posts: 23,025 Opal Posts by user Forum Profile RuneMetrics Profile

@Kingduffy, if you do experience technical issues of any kind I would advice you to visit Graphical problems ... <- (link) in '
Jagex's Support Centre
' to check and see where your problem is located, at the end being able to contact Jagex/JMods for support with your problem.

09-Mar-2023 12:55:14

Nov

2005

Kingduffy

Posts: 6,162 Rune Posts by user Forum Profile RuneMetrics Profile

RS3 using launcher
I have built new pc and it keeps freezing at loading resources
Have uninstalled and removed all the folders and reinstalled same error

09-Mar-2023 12:56:54

2_Tron

Posts: 23,025 Opal Posts by user Forum Profile RuneMetrics Profile

Kingduffy said :
RS3 using launcher
I have built new pc and it keeps freezing at loading resources
Have uninstalled and removed all the folders and reinstalled same error Jagex Launcher FAQ ... <- (link) have you also looked at this place in'
Jagex's Support Centre
'?

09-Mar-2023 13:00:18

2_Tron

Posts: 23,025 Opal Posts by user Forum Profile RuneMetrics Profile

Stuck on 'loading application resources' ... <- (link).

09-Mar-2023 13:02:02

2_Tron

Posts: 23,025 Opal Posts by user Forum Profile RuneMetrics Profile

Looking at your history, for 2 years you have been having issues with login in, so it might be that you use your PC too much for something you better not should be doing.
Your iPad had no issues making it able for you to login. If you prepare doing things a normal player wouldn't be doing it might be possible that you are mitigated to oblivion. (just my thought)

09-Mar-2023 15:10:47

May

2003

Tren

Forum Moderator Posts: 92,683 Emerald Posts by user Forum Profile RuneMetrics Profile

Kingduffy said :
RS3 using launcher
I have built new pc and it keeps freezing at loading resources
Have uninstalled and removed all the folders and reinstalled same error

Are you using more than one monitor? I don't get that error on my desktop with 2 monitors, but I frequently get it on my laptop if I have a 2nd monitor connected. If I disconnect the additional monitor, the game loads just fine and once its loaded I can re-connect the additional monitor and everything runs fine.

(This really isn't an account issue, log-in issue, or an issue with the game being down. If you need additional advice, I will move this thread to the Community Led Technical Support Forum for best results.)

~Tren

Forum issues? ---> See Forum Help
Account issues? ---> See Account Help

09-Mar-2023 15:47:22

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Help is game down