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Link mail issues

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jiiggoo

Posts: 3 Bronze Posts by user Forum Profile RuneMetrics Profile

Hi. I deleted my old account which was in gmail. Created new account abd trying link that gmail on my new account and getting error ( that mail have other account ). i deleted that account but somehowon steam was issues too . I was not able join on other accounts cause it was my deleted account login saved and was not able change on other accounts . I get ticket and its already fixed . Now i need link my old accounts mail in new account but cant . Plz somehow unlink that old accounts for use my old gmail to link my new account.

18-Jul-2023 19:24:16

May 2006

Malua

Posts: 43,113 Sapphire Posts by user Forum Profile RuneMetrics Profile

Original message details are unavailable.
Hi. I deleted my old account which was in gmail. Do you mean you deleted your RuneScape account?
If so, did you do the full Delete your personal data process?

Unlinking a third party account has to be done by the player and you have to have login access to the linked RuneScape account in order to do the unlink.

If you did not do an official account delete (with JMod assistance), you could still try to access the account and do the unlink yourself.
Instructions: Unlink third party account

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18-Jul-2023 23:56:44

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