Hello Forgottenr, ... '
It is normal for Jagex to monitor private messages?
' ... if circumstances indicate that the safety of a player or/and Jagex/JMods are at risk, yes Jagex/JMods might deploy certain tools to monitor conversations to guarantee a safe and secure environment.
- Jagex/JMods have '
chatmonitors
' that might respond quickly, making it able to mute someone if necessary.
- moderators might mute a person, given and taken that moderators strictly follow Jagex's/JMods directions/policy/instructions, afterwards taken into the hands of Jagex/JMods and finalized by Jagex/JMods.
- players might report other players through the ingame report system resulting in a possible player-mute of said offender.
These are the things that can result to to being muted.
The fact that you made an appeal and said appeal being denied, mute justified, indicates that a real person, a JMod of Jagex, have looked into said appeal and looked at ingame-evidence, collected by Jagex's Systems, at the moment of said offence.
In my experience with Jagex/JMods and other moderators and/or players, text/context can be interpret differently by a lot of individuals making you bang your head against the wall multiple times. It can be frustrating at times but nevertheless justified.
More I won't say at this moment ...
Reading your OP it made me smile as it felt like a dejavu for me ... (
ohhh I am already feeling this will backfire me in the future, if not, earlier ... but anyhow
)
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I am basically telling this person
-
look at the pic I sent on discord
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so I told him I'd check on my non mems account
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Then I was basically telling him
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Trying to convince him
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there are more ways to make money
(continued)