Hi Jagex, my OSRS ironman account known as 'Fe mdom' was banned about a year ago. On June 20th, I submitted a appeal asking for another chance which was then granted 3 days later. The Mod who did this left me a comment in my appeal that read ' Granted & Account Locked.'
My account was locked but since I am the owner, I quickly recovered it and unlocked it. Hoping I would be able to log in again, I am still met with the ban on my account and cannot play. I have tried to reach out to Jagex Support on Twitter for over a week now, and get no response from anyone on the platform.
TLDR:
Account name : Fe mdom
Appeal Created - June 20th
Appeal Accepted - June 23rd
Account is still banned even though whoever handled my appeal obviously read my appeal asking for a 2nd chance but never unbanned my account.
Check your account status of your account, if there's an ability to appeal than you may proceed. Other than that can't be offered here in these forums as there are no other options.
You 'recovered said account and got it unlocked' and after that your account got banned and locked again. Jagex/JMods have their reasons for banning your account making it unable to play, thus second chance over.
The JMod has checked and, while the macro ban appeal was successful, the appeal you submitted a year earlier for a different offence was denied.
It is because of this other offence that a ban remains on the account.