Forums
Hacked, Jagex leaking info?
Quick find code: 408-409-143-66256948
Hi Smokie
I know that losing your items to a hijacker is something that is very infuriating. Nobody wants their items stolen. However, everyone posting here is just trying to give you the best advice that they can & they do mean well by it. I also understand that it's easy to want to point fingers when you feel confident that you've done everything to stay secure; but keep in mind that your situation isn't entirely unique, which is not indicative of a problem on Jagex's end, but rather a problem on the internet overall in the sense that there are always predators who are looking to steal people's information for personal gain, who are unrelated to Jagex. If you want to look for something to point fingers at, I think the those malicious parties would be a good place to start
Following that, Jagex actually has given us the tools to combat these types of things, & the best course of action for you right now is to follow the link that Corder sent you, & look over the advice that is given within to address any security gaps you have that might have led to the hijack. You can also use the stickied thread in this sub-forum that guides you on how to completely re-secure your account to get it back in your hands fully after a hijacking occurs ( here ). If you follow that thread step-by-step, it will ensure a somebody can't get back into your account.
I know that losing your items to a hijacker is something that is very infuriating. Nobody wants their items stolen. However, everyone posting here is just trying to give you the best advice that they can & they do mean well by it. I also understand that it's easy to want to point fingers when you feel confident that you've done everything to stay secure; but keep in mind that your situation isn't entirely unique, which is not indicative of a problem on Jagex's end, but rather a problem on the internet overall in the sense that there are always predators who are looking to steal people's information for personal gain, who are unrelated to Jagex. If you want to look for something to point fingers at, I think the those malicious parties would be a good place to start
Following that, Jagex actually has given us the tools to combat these types of things, & the best course of action for you right now is to follow the link that Corder sent you, & look over the advice that is given within to address any security gaps you have that might have led to the hijack. You can also use the stickied thread in this sub-forum that guides you on how to completely re-secure your account to get it back in your hands fully after a hijacking occurs ( here ). If you follow that thread step-by-step, it will ensure a somebody can't get back into your account.
~Apa
09-Jul-2022 01:53:01
@Missy 0138 that is very unfortunate
Have you checked that everything is secure? I would also check to see if the hijacker linked any social network accounts within account settings.
In order for someone to change your password, they need access to your email. You may want to set a new contact email address on your account once everything is secure!
Getting secure
Unfortunately its not possible to have items restored.
If you need additional help I recommend creating a new thread Life is like a camera: Just focus on what's important, capture the good times, develop from the negatives, and if things don't work out, take another shot !
Have you checked that everything is secure? I would also check to see if the hijacker linked any social network accounts within account settings.
In order for someone to change your password, they need access to your email. You may want to set a new contact email address on your account once everything is secure!
Getting secure
Unfortunately its not possible to have items restored.
If you need additional help I recommend creating a new thread Life is like a camera: Just focus on what's important, capture the good times, develop from the negatives, and if things don't work out, take another shot !
10-Jul-2022 21:17:43
@ milesofsmile - This Forum is for getting assistance from the community on account issues.
Posting a similar story on a thread that has been inactive for nine months does nothing to help the original poster, who most likely will not return to their old thread.
If you need assistance with an account issue, please create your own thread. Thanks
Thread closed to prevent additional gravebumping.
Forum issues? ---> See Forum Help
Account issues? ---> See Account Help
Posting a similar story on a thread that has been inactive for nine months does nothing to help the original poster, who most likely will not return to their old thread.
If you need assistance with an account issue, please create your own thread. Thanks
Thread closed to prevent additional gravebumping.
~Tren
Forum issues? ---> See Forum Help
Account issues? ---> See Account Help
15-Apr-2023 03:51:20
Quick find code: 408-409-143-66256948 Back to Top