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Jagex Launcher Problem

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Not the Rum

Not the Rum

Posts: 5 Bronze Posts by user Forum Profile RuneMetrics Profile
*Update Solution: I was able to create another Jagex Account and import the remaining characters I had leftover. Not the best solution, but I am able to access all of my accounts now which was the important part for me.


Hello,

I have reached the max number of accounts (20) on my launcher. Most of them are throw accounts. However, I have a solid few un-imported characters that are linked to my email, but I can't import them due to being at the max already. I also can't remove any characters off my account to add better ones. I basically can't access these characters anymore just because they are linked to an email that has been converted to a Jagex Account, and is also at max capacity. Any solutions or gf me? RUM

29-Oct-2023 00:00:00 - Last edited on 01-Nov-2023 21:49:59 by Not the Rum

Wassep
Jul Member 2022

Wassep

Posts: 411 Silver Posts by user Forum Profile RuneMetrics Profile
Hello,

This should be moved to the community account support section of the forums, but you can try to contact Jagex here and see if they are able to do anything. As far as I know there is no way to remove imported characters and the limit is 20, so you'd have to use another email as of now, until they bump up the number of max characters you can import (if they do).
Here to help <3
Still confused?Heres some great resources:
Runescape Support | Game Suggestions

29-Oct-2023 00:09:16 - Last edited on 29-Oct-2023 00:10:49 by Wassep

2_Tron

2_Tron

Posts: 23,025 Opal Posts by user Forum Profile RuneMetrics Profile
'
I have a solid few un-imported characters
'

Just check, check if one of those accounts has an invitation to '
upgrade your RuneScape character
to a Jagex account. That will help you out in a whim.

30-Oct-2023 15:40:47 - Last edited on 30-Oct-2023 15:44:08 by 2_Tron

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