Forums

Macroing Ban appeal denied

Quick find code: 408-409-129-66283281

Stereks
Jul Member 2023

Stereks

Posts: 2 Bronze Posts by user Forum Profile RuneMetrics Profile
Hello, I had my account banned about 4-5 years ago since I used macros several times, I understood that doing so would result in getting banned or finally permanently banned.

I recently saw an appeal option for it and I thought maybe I was able to get it back after some time passed, I’m not entirely sure if it was automatically denied by the system but if it’s possible for someone to review my account or maybe someone to speak to since I no longer have the intention of using cheats. I’m older and I no longer care enough for that way of playing and regret losing my childhood account for such little gains and even less rewarding style of playing.

My account was hacked before getting permanently banned so I’m i’m pretty sure I lost my bank I didn’t realize someone had turned off my bank pin since I was pretty oblivious back then but if it’s possible to review my account please let me know!

09-Jul-2023 14:54:17

2_Tron

2_Tron

Posts: 23,025 Opal Posts by user Forum Profile RuneMetrics Profile
Appeal an offense ... <- (link) in '
Jagex's Support Centre
'.


Unappealable offences


If the ban or mute is unappealable we have deemed the offence so severe that an appeal will not be permitted.

Unappealable offences include:

- Account hijacking
- Bug abuse
- Real-world trading
-
Other manual permanent bans (fraud, community safety)


These offences are always investigated thoroughly before being applied and will not be discussed further.


If said account appeal is checked and denied there's nothing more to be done here or anywhere else.

09-Jul-2023 15:00:08

Malua
May Member 2006

Malua

Posts: 43,113 Sapphire Posts by user Forum Profile RuneMetrics Profile
Hi there
Stereks


A new appeal option appeared because the Appeal System was reviewed and upgraded and, as a result, macro banned accounts were given another appeal chance.

The appeal would not have been automatically denied, it would have been reviewed by a human.
However appeals are denied if the account owner is found to have committed the offence and there is no likelihood that it was anybody else.

It sounds to me like your account security (and maybe also your email security) wasn't that great. :( I hope your security is better now. Security tips

I am really sorry the appeal was denied. It was the only chance you had to get the account checked.
Forum Community Helper -
Information about Moderators and Community Helpers

09-Jul-2023 15:12:11

Stereks
Jul Member 2023

Stereks

Posts: 2 Bronze Posts by user Forum Profile RuneMetrics Profile
Malua said :
Hi there
Stereks


A new appeal option appeared because the Appeal System was reviewed and upgraded and, as a result, macro banned accounts were given another appeal chance.

The appeal would not have been automatically denied, it would have been reviewed by a human.
However appeals are denied if the account owner is found to have committed the offence and there is no likelihood that it was anybody else.

It sounds to me like your account security (and maybe also your email security) wasn't that great. :( I hope your security is better now. Security tips

I am really sorry the appeal was denied. It was the only chance you had to get the account checked.


That's unfortunate, Would there be a chance in the future? If I wait long enough would it finally get unbanned? Or is there nothing to be done anymore even more along in the future?

10-Jul-2023 06:57:08

Malua
May Member 2006

Malua

Posts: 43,113 Sapphire Posts by user Forum Profile RuneMetrics Profile
"Would there be a chance in the future?"

That is an unanswerable question.

All I can say is the Appeal System has been through a number of reviews/upgrades over the years. Extra offence appeals can get added. Punishments can change.

Three years ago Jagex forgave old macroing offences and allowed a whole bunch of guilty accounts back into the game. Your macroing offence must have been too recent to be included at that time and Jagex has since stopped doing those unbans.
No one knows whether that will happen again in the years to come.
Forum Community Helper -
Information about Moderators and Community Helpers

10-Jul-2023 07:29:24

Quick find code: 408-409-129-66283281 Back to Top