I just wanted to know if it's possible to get the option to log into my Jagex account and get codes via email if I lose access to my 2fa device as well as my backup codes.
Yes, this is possible. Once you get to your Jagex Account Management section, ensure that the "
Security code via authenticator app
" and "
Security codes via email
" are both
enabled
. This will allow you to use either one if you lose access to one of them. If you lose access to
BOTH
, then you'd need the "
Backup Codes
"
enabled
as that would be the
ONLY
way to log in if you were to lose access to the other ones.
You should see something like this:
Once those are
enabled
, you will then be presented with the screenshot below after you correctly enter your email and password for your Jagex Account:
As evidenced above, you'd then choose "
Send a code to your email address
" as the desired option.
I just wanted to know if it's possible to get the option to log into my Jagex account and get codes via email if I lose access to my 2fa device as well as my backup codes.