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Email/2fa Jagex account

Quick find code: 408-409-123-66291265

Mrs Ana

Mrs Ana

Posts: 9,010 Rune Posts by user Forum Profile RuneMetrics Profile
Hey, Anroy.

Yes, this is possible. Once you get to your Jagex Account Management section, ensure that the " Security code via authenticator app " and " Security codes via email " are both enabled . This will allow you to use either one if you lose access to one of them. If you lose access to BOTH , then you'd need the " Backup Codes " enabled as that would be the
ONLY
way to log in if you were to lose access to the other ones.

You should see something like this:



Once those are enabled , you will then be presented with the screenshot below after you correctly enter your email and password for your Jagex Account:



As evidenced above, you'd then choose " Send a code to your email address " as the desired option.

01-Dec-2023 16:52:57

2_Tron

2_Tron

Posts: 23,025 Opal Posts by user Forum Profile RuneMetrics Profile
Original message details are unavailable.
Hi,

I just wanted to know if it's possible to get the option to log into my Jagex account and get codes via email if I lose access to my 2fa device as well as my backup codes.

Thanks.
https://help.jagex.com/hc/en-gb/articles/5410794084497-Backup-codes


Take a good read at this page -> '
Backup Codes
' in '
Jagex Accounts Support Centre
' about the difference and what to do best.

https://help.jagex.com/hc/en-gb/categories/4403516390801-Jagex-Accounts


The above link is an overview of the entire '
Jagex Accounts Support Centre
'.

02-Dec-2023 09:32:47

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