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Global Launch of OSRS Mobile!

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Mod Gambit

Mod Gambit

Jagex Moderator Forum Profile Posts by user
This thread is to discuss the announcement of Old School Mobile! Check out the newspost here and let us know how you find it!
Mod Gambit

30-Oct-2018 10:39:36 - Last edited on 30-Oct-2018 10:41:25 by Mod Gambit

Crashmac
Sep Member 2020

Crashmac

Posts: 3,996 Adamant Posts by user Forum Profile RuneMetrics Profile
How to download if you preordered

There is an issue with the app store. If you preordered and the app store isnt letting you download you just need to remove the preorder and restart your phone.

Follow these steps to remove a preorder.

1. Go to Settings > click on your name >; iTunes > App Store.

2. Tap your Apple ID, then tap View Apple ID. You might be asked to sign in with your Apple ID.

3. Tap Pre-Orders. ...

4. On the Pre-Orders screen, you can view information about your pre-orders and remove them.

I then restarted my phone, went back onto the app store and was able to downlod the game.

This looks like an iOS app store issue NOT Jagex

30-Oct-2018 11:11:38 - Last edited on 30-Oct-2018 12:26:45 by Crashmac

Mod Gambit

Mod Gambit

Jagex Moderator Forum Profile Posts by user
If you don't have access just yet, sit tight! We've deployed everything on our end and it'll roll out globally and the App Store and Google Play store update for each region!
Mod Gambit

30-Oct-2018 11:31:22

Bedoom

Bedoom

Posts: 10 Bronze Posts by user Forum Profile RuneMetrics Profile
it is out on ios (iphone) if you pre ordered then that is why you cant get yet says on the app it has been live now for 11 hours ...i cant get either as i pre ordered also ..so much for being the first soon as it goes live sad face

30-Oct-2018 11:54:15

T3A

T3A

Posts: 188 Iron Posts by user Forum Profile RuneMetrics Profile
Bedoom said :
it is out on ios (iphone) if you pre ordered then that is why you cant get yet says on the app it has been live now for 11 hours ...i cant get either as i pre ordered also ..so much for being the first soon as it goes live sad face

Haha oh wow bro are you serious? I’m sitting here unable to play on mobile because I done what Jagex told us all to do and pre-ordered. Has Jagex ever implemented anything smoothly without any hiccups and pissing off the player base.

I’m not sure they understand the impact it has on people when they give a release date and don’t fulfill it.

Here’s an idea Jagex, why don’t you grossly overestimate the timeframe for any task in hand? If you tell us it’s going to take 6 months and it’s done in 4 people will be over the moon. Instead of telling us it’s 6 and it ends up being 12...

30-Oct-2018 12:12:58

Crashmac
Sep Member 2020

Crashmac

Posts: 3,996 Adamant Posts by user Forum Profile RuneMetrics Profile
How to download if you preordered

There is an issue with the app store. If you preordered and the app store isnt letting you download you just need to remove the preorder and restart your phone.

Follow these steps to remove a preorder.

1. Go to Settings > click on your name >; iTunes > App Store.

2. Tap your Apple ID, then tap View Apple ID. You might be asked to sign in with your Apple ID.

3. Tap Pre-Orders. ...

4. On the Pre-Orders screen, you can view information about your pre-orders, including the expected release dates.

I then restarted my phone, went back onto the app store and was able to downlod the game.

This looks like an iOS app store issue NOT Jagex

30-Oct-2018 12:18:43 - Last edited on 30-Oct-2018 12:22:44 by Crashmac

Kaelen Owns

Kaelen Owns

Posts: 159 Iron Posts by user Forum Profile RuneMetrics Profile
T3A said :
Bedoom said :
it is out on ios (iphone) if you pre ordered then that is why you cant get yet says on the app it has been live now for 11 hours ...i cant get either as i pre ordered also ..so much for being the first soon as it goes live sad face

Haha oh wow bro are you serious? I’m sitting here unable to play on mobile because I done what Jagex told us all to do and pre-ordered. Has Jagex ever implemented anything smoothly without any hiccups and pissing off the player base.

I’m not sure they understand the impact it has on people when they give a release date and don’t fulfill it.

Here’s an idea Jagex, why don’t you grossly overestimate the timeframe for any task in hand? If you tell us it’s going to take 6 months and it’s done in 4 people will be over the moon. Instead of telling us it’s 6 and it ends up being 12...

Just wait a few hours man. Not that big a deal lol.

EDIT: The above method just worked for me. Thanks Crashmac hello

30-Oct-2018 12:22:40 - Last edited on 30-Oct-2018 12:28:27 by Kaelen Owns

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