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I think it's time to post some feedback about the Fansite support recently. Please note that I can't and won't try to speak for everyone here - but I guess most situations will be similar.

Also, as english is not my first language, please bear with any misstakes I might make. I don't want to blame any specific Mods, as I am well aware that some things are simply out of control of CM. We usually tell our criticism directly here in germany - so will I do now as well.

If there happens to be a Fansite Meetup on Runefest 2017 , I'd appreciate if some of these points will get attention.

1. Communication

Currently there seems to be little to no communication with Fansites from Jagex side, offering support to us. Of course we can ask - but it seems the answers always need a little poke through Twitter to be sent, if at all.

This section of the forums should be a way to get in touch with Jagex, but it seems to have been given up. Emails often take a long time to be answered, raising the feeling of being ignored, unless you pester someone asking what happened about it.

While I understand you can't immedeatly answer to everything, I'd appreciate slightly raising the priority of communication with Fansites. I feel like being officially supported means, you should have a slightly higher priority - and therefore I should not have to wait for weeks for a simple "nope" or "maybe". Admin of the german Schnupptrupp Fansite

18-Jul-2017 20:33:20 - Last edited on 18-Jul-2017 20:38:11 by Bowserkor

2. Support

The last act of Fansite Support in general, that has been offered to all of us by Jagex themselfes, was an invitation to the RS documentary premiere in january 2016.

Since then, it seems our only options are to either ask for Bonds as prices of events or getting an event-broadcast in the system.

This is great to spread word about events you are doing and your site in general, but we as a content-based foreign language site with a rather small team prefer to focus on content, that will support our german playerbase. You would be surprised how many players there are that say they cannot speak english and therefore won't be able to use any of the english sites instead. (Google Translate really is awful most of the time)

I don't want to miss out on mentioning we have received some Bonds recently for an event - which is really awesome. What was the event about? Getting some new content for our site, to motivate players to participate and contribute to our site.

Content-based Fansites need more than just this. I won't list all the things we would like to have, but can do if requested. By now, at least Jagex should already know what we'd like to have. Admin of the german Schnupptrupp Fansite

18-Jul-2017 20:33:55

18-Jul-2017 20:34:32

18-Jul-2017 20:34:58 - Last edited on 18-Jul-2017 20:36:16 by Bowserkor