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Mobile app crashing now

Quick find code: 317-318-871-66289977

XM1K3D0GX
Apr Member 2023

XM1K3D0GX

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
I did a regular update for bug issues and now my app will only load to 53% or 96%-99% and then kick me out of the app back to home screen on my phone. Is anyone else having this issue, any help I can get this please?

07-Nov-2023 02:43:31

Ani gever

Ani gever

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
Same here everything was work fine but now after updating the last one 218.1 i get crushing app can’t logging its exiting from the game getting crush suddenly after i tried to inside the pit get crush and now didnt even get into the game itself
My iPhone 14 is updated, everything worked very well until the current update, I hope they fix it in the next update

07-Nov-2023 11:30:04

Dilbert2001
Jun Member 2006

Dilbert2001

Posts: 30,201 Sapphire Posts by user Forum Profile RuneMetrics Profile
"We are aware of an issue specific to Steam, Jagex Official and Mobile clients.

Entering a new room within the Gauntlet can sometimes prevent you from clicking the floor within that room. Objects are still interactable, but we advise avoiding the content until a fix is deployed."


https://twitter.com/OldSchoolRS/status/1721941069581980016

"We believe this issue to be isolated to the clients listed above, so users of RuneLite and HDOS should not experience this.

The team are working on a fix, but there is no ETA. There will not be a further update this evening."


https://twitter.com/OldSchoolRS/status/1721941071465267661

"We've been made aware that permitted third party game clients (RuneLite & HDOS) may crash when attempting to use your Player Owned House. As we liase with them to rectify the issue, we'd recommend trying the C++ or Java Client to avoid crashing."


https://twitter.com/OldSchoolRS/status/1721928493103988790

So the OSRS team is telling us the game is crashing in different places under Jagex's own clienta and 3PC. If you are crashing in mobile, perhaps you should avoid Gauntlet or play on 3PC. However, on 3PC the game is crashing in different places... like POH... so pick your poisons. :D

On the Mobile (as well as Steam and official client frons), there won't be an update today so perhaps tomorrow the earliest hopefully.

07-Nov-2023 19:09:47

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