I am writing to request a reset on my account. I was trying to complete the King Awowogei subquest for Recipe for Disaster. Since I needed to travel to Ape Atoll, I talked to Daero to transport me. However, he required that I first claim the experience rewarded for completion of Monkey Madness. Unfortunately, there was no indication in the dialogue that I would gain defense experience, and I clicked "strength and stamina" thinking that I wouldn't gain any defense experience. I was completely shocked and devastated upon learning that 20,000 defense experience was also awarded. I logged off the account and have not played since, as I have been looking for a way to contact Jagex to please help me fix my mistake.
I have spent countless hours on this account as a 1 defense pure, and it breaks my heart to see all that work go to waste due to an honest mistake. If the dialogue with Daero said I would gain defense experience, I never would have accepted the experience award, and I truly regret clicking that option. As a loyal customer and player for over 10 years, I am begging you to please reset my account to its levels prior to gaining defense experience from Daero.
I Currently have 33 Defence in game from the 20 000 xp that I obtained from Daero.
12-Oct-2020 19:56:44